Elgato Systems GmbH Game Capture HD60 S + не работает с USB3.0

У меня две установки Ubuntu, и мой новый ноутбук может правильно подключаться к карте видеозахвата через USB3.0, но настольный компьютер может подключаться только через USB2.0. Есть идеи относительно того, какие проблемы могут быть связаны с подключением USB3.0 для этой карты на моем рабочем столе?

Linux comp1 5.11.0-38-generic #42~20.04.1-Ubuntu SMP Tue Sep 28 20:41:07 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

Comp1 - USB3.0 (works):

Bus 002 Device 028: ID 0fd9:006a Elgato Systems GmbH Game Capture HD60 S+

/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
    |__ Port 1: Dev 28, If 4, Class=Audio, Driver=snd-usb-audio, 5000M
    |__ Port 1: Dev 28, If 2, Class=Human Interface Device, Driver=usbhid, 5000M
    |__ Port 1: Dev 28, If 0, Class=Video, Driver=uvcvideo, 5000M
    |__ Port 1: Dev 28, If 3, Class=Audio, Driver=snd-usb-audio, 5000M
    |__ Port 1: Dev 28, If 1, Class=Video, Driver=uvcvideo, 5000M
    |__ Port 3: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 5000M

[94726.756256] usb 2-1: new SuperSpeed Gen 1 USB device number 28 using xhci_hcd
[94726.776799] usb 2-1: LPM exit latency is zeroed, disabling LPM.
[94726.777495] usb 2-1: New USB device found, idVendor=0fd9, idProduct=006a, bcdDevice= 0.01
[94726.777507] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[94726.777513] usb 2-1: Product: Game Capture HD60 S+
[94726.777517] usb 2-1: Manufacturer: Elgato
[94726.777521] usb 2-1: SerialNumber: 000656BD81000
[94726.785555] uvcvideo: Found UVC 1.10 device Game Capture HD60 S+ (0fd9:006a)
[94726.831531] uvcvideo 2-1:1.0: Entity type for entity Input 1 was not initialized!
[94726.831792] input: Game Capture HD60 S+: Game Capt as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input37
[94726.833979] hid-generic 0003:0FD9:006A.001E: hiddev0,hidraw0: USB HID v1.01 Device [Elgato Game Capture HD60 S+] on usb-0000:00:14.0-1/input2


Linux comp2 5.11.0-40-generic #44~20.04.2-Ubuntu SMP Tue Oct 26 18:07:44 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux Comp2 - UBS3.0 (does not work): Bus 011 Device 002: ID 0fd9:006a Elgato Systems GmbH /: Bus 11.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M [ 5320.978128] usb 11-1: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd [ 5320.995251] usb 11-1: LPM exit latency is zeroed, disabling LPM. [ 5321.185177] xhci_hcd 0000:05:00.0: WARN Cannot submit Set TR Deq Ptr [ 5321.185189] xhci_hcd 0000:05:00.0: A Set TR Deq Ptr command is pending. [ 5321.195242] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe9400 flags=0x0020] [ 5321.195268] usb 11-1: config index 0 descriptor too short (expected 522, got 10) [ 5321.195283] usb 11-1: config 1 descriptor has 1 excess byte, ignoring [ 5321.195291] usb 11-1: config 1 has 0 interfaces, different from the descriptor's value: 5 [ 5321.395365] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe7400 flags=0x0020] [ 5321.395401] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe7440 flags=0x0020] [ 5321.395429] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe7480 flags=0x0020] [ 5321.395455] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe74c0 flags=0x0020] [ 5321.395479] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe7540 flags=0x0020] [ 5321.395503] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe7500 flags=0x0020] [ 5321.395527] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe7580 flags=0x0020] [ 5321.395552] xhci_hcd 0000:05:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0015 address=0xcffe75c0 flags=0x0020] [ 5321.395564] xhci_hcd 0000:05:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 0 comp_code 4 [ 5321.395577] xhci_hcd 0000:05:00.0: Looking for event-dma 00000000cfff8180 trb-start 00000000cfff81a0 trb-end 00000000cfff81c0 seg-start 00000000cfff8000 seg-end 00000000cfff8ff0 [ 5331.570638] usb 11-1: string descriptor 0 read error: -110 [ 5331.570659] usb 11-1: New USB device found, idVendor=0fd9, idProduct=006a, bcdDevice= 0.01 [ 5331.570669] usb 11-1: New USB device strings: Mfr=1, Product=2, SerialNumber=4 [ 5336.690557] usb 11-1: can't set config #1, error -110 Comp2 - USB2.0 (works): Bus 001 Device 008: ID 0fd9:006b Elgato Systems GmbH Game Capture HD60 S+ /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 3: Dev 6, If 1, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 3: Dev 6, If 2, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 3: Dev 6, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 2: Dev 4, If 1, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 2: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 3: Dev 8, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 3: Dev 8, If 1, Class=Video, Driver=uvcvideo, 480M |__ Port 3: Dev 8, If 2, Class=Human Interface Device, Driver=usbhid, 480M |__ Port 3: Dev 8, If 3, Class=Audio, Driver=snd-usb-audio, 480M |__ Port 3: Dev 8, If 4, Class=Audio, Driver=snd-usb-audio, 480M [ 5418.049282] usb 11-1: USB disconnect, device number 2 [ 5426.893039] usb 1-3: new high-speed USB device number 7 using ehci-pci [ 5427.268949] usb 1-3: New USB device found, idVendor=0fd9, idProduct=006b, bcdDevice= 0.00 [ 5427.268966] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=4 [ 5427.268975] usb 1-3: Product: Game Capture HD60 S+ [ 5427.268982] usb 1-3: Manufacturer: Elgato [ 5427.268987] usb 1-3: SerialNumber: 000656BD81000 [ 5427.331207] uvcvideo: Found UVC 1.10 device Game Capture HD60 S+ (0fd9:006b) [ 5427.486285] uvcvideo 1-3:1.0: Entity type for entity Input 1 was not initialized! [ 5427.486534] input: Game Capture HD60 S+: Game Capt as /devices/pci0000:00/0000:00:12.2/usb1/1-3/1-3:1.0/input/input41 [ 5427.560595] hid-generic 0003:0FD9:006B.000B: hiddev2,hidraw4: USB HID v1.01 Device [Elgato Game Capture HD60 S+] on usb-0000:00:12.2-3/input2

Обновление для информации:

Comp1 :

BIOS: N22ET65W (1.42 )
MBoard: 20L7CTO1WW 
CPU: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz

Comp2 :

BIOS: 1604 
Manufacturer: ASUSTeK COMPUTER INC.
    Product Name: M5A97 EVO
    Version: Rev 1.xx
CPU: AMD Phenom(tm) II X6 1100T 
              total        used        free      shared  buff/cache   available
Mem:           15Gi       1.9Gi       5.2Gi       4.0Mi       8.6Gi        13Gi
Swap:          15Gi          0B        15Gi

Distro на обоих : Ubuntu 20.04.3 LTS

0
задан 25 November 2021 в 00:17

0 ответов

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