проблемы с подключением USB3 накопителя

У меня два разных компьютера с одинаковой проблемой.

При подключении внешнего жесткого диска USB3 к передней панели у меня возникает много проблем. Иногда он распознается, но я получаю ошибки при передаче файлов, в других случаях он вообще не распознается.

В прошлый раз, когда я пытался использовать dmesg, это выглядело так:

[52306.980676] usb 4-5: new SuperSpeed USB device number 3 using xhci_hcd
[52311.990308] usb 4-5: device descriptor read/all, error -110
[52312.046207] hub 4-0:1.0: unable to enumerate USB device on port 5
[52312.570682] usb 4-5: new SuperSpeed USB device number 5 using xhci_hcd
[52312.596010] usb 4-5: device descriptor read/8, error -71
[52312.697334] usb 4-5: new SuperSpeed USB device number 5 using xhci_hcd
[52312.723848] usb 4-5: device descriptor read/8, error -71
[52312.881146] hub 4-0:1.0: unable to enumerate USB device on port 5
[52313.140860] usb 4-5: new SuperSpeed USB device number 7 using xhci_hcd
[52318.150455] usb 4-5: unable to get BOS descriptor set
[52323.144147] usb 4-5: unable to read config index 0 descriptor/start: -110
[52323.144157] usb 4-5: can't read configurations, error -110
[52323.200064] hub 4-0:1.0: unable to enumerate USB device on port 5
[52323.728556] usb 4-5: new SuperSpeed USB device number 9 using xhci_hcd
[52323.753871] usb 4-5: device descriptor read/8, error -71
[52323.855183] usb 4-5: new SuperSpeed USB device number 9 using xhci_hcd
[52323.881460] usb 4-5: device descriptor read/8, error -71
[52324.038995] hub 4-0:1.0: unable to enumerate USB device on port 5
[52324.302707] usb 4-5: new SuperSpeed USB device number 11 using xhci_hcd
[52329.312284] usb 4-5: unable to read config index 0 descriptor/all
[52329.312295] usb 4-5: can't read configurations, error -110
[52329.368238] hub 4-0:1.0: unable to enumerate USB device on port 5
[52329.900736] usb 4-5: new SuperSpeed USB device number 13 using xhci_hcd
[52329.926051] usb 4-5: device descriptor read/8, error -71
[52330.027357] usb 4-5: new SuperSpeed USB device number 13 using xhci_hcd
[52330.053635] usb 4-5: device descriptor read/8, error -71
[52330.211170] hub 4-0:1.0: unable to enumerate USB device on port 5
[52330.470883] usb 4-5: new SuperSpeed USB device number 15 using xhci_hcd
[52330.487587] usb 4-5: New USB device found, idVendor=04e8, idProduct=61b6
[52330.487596] usb 4-5: New USB device strings: Mfr=1, Product=11, SerialNumber=3
[52330.487601] usb 4-5: Product: Samsung M3 Portable
[52330.487605] usb 4-5: Manufacturer: JMicron
[52330.487608] usb 4-5: SerialNumber: 00000000011E3877
[52330.488186] usb 4-5: Enable of device-initiated U1 failed.
[52330.488344] usb 4-5: Enable of device-initiated U2 failed.
[52330.488706] scsi7 : usb-storage 4-5:1.0
[52330.488916] usb 4-5: Enable of device-initiated U1 failed.
[52330.489075] usb 4-5: Enable of device-initiated U2 failed.
[52331.491780] scsi 7:0:0:0: Direct-Access     Samsung  M3 Portable      3    PQ: 0 ANSI: 6
[52331.493112] sd 7:0:0:0: Attached scsi generic sg2 type 0
[52331.493372] sd 7:0:0:0: [sdc] 1953504688 512-byte logical blocks: (1.00 TB/931 GiB)
[52331.493652] sd 7:0:0:0: [sdc] Write Protect is off
[52331.493663] sd 7:0:0:0: [sdc] Mode Sense: 27 00 00 00
[52331.493956] sd 7:0:0:0: [sdc] No Caching mode page present
[52331.493965] sd 7:0:0:0: [sdc] Assuming drive cache: write through
[52331.495097] sd 7:0:0:0: [sdc] No Caching mode page present
[52331.495107] sd 7:0:0:0: [sdc] Assuming drive cache: write through
[52331.989039] usb 4-5: reset SuperSpeed USB device number 15 using xhci_hcd
[52332.005225] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22000
[52332.005227] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22040
[52332.005610] usb 4-5: Enable of device-initiated U1 failed.
[52332.005769] usb 4-5: Enable of device-initiated U2 failed.
[52332.132856] usb 4-5: reset SuperSpeed USB device number 15 using xhci_hcd
[52332.149042] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22000
[52332.149044] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22040
[52332.149425] usb 4-5: Enable of device-initiated U1 failed.
[52332.149584] usb 4-5: Enable of device-initiated U2 failed.
[52332.276676] usb 4-5: reset SuperSpeed USB device number 15 using xhci_hcd
[52337.286185] usb 4-5: device descriptor read/all, error -110
[52337.374047] usb 4-5: USB disconnect, device number 15
[52337.381979] sd 7:0:0:0: [sdc] Unhandled error code
[52337.381981] sd 7:0:0:0: [sdc]  
[52337.381982] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[52337.381983] sd 7:0:0:0: [sdc] CDB: 
[52337.381984] Read(10): 28 00 00 00 00 00 00 00 08 00
[52337.381987] end_request: I/O error, dev sdc, sector 0
[52337.381989] Buffer I/O error on device sdc, logical block 0
[52337.382031] ldm_validate_partition_table(): Disk read failed.
[52337.382039] Dev sdc: unable to read RDB block 0
[52337.382051]  sdc: unable to read partition table
[52337.382229] sd 7:0:0:0: [sdc] READ CAPACITY failed
[52337.382240] sd 7:0:0:0: [sdc]  
[52337.382241] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[52337.382242] sd 7:0:0:0: [sdc] Sense not available.
[52337.382291] sd 7:0:0:0: [sdc] Asking for cache data failed
[52337.382293] sd 7:0:0:0: [sdc] Assuming drive cache: write through
[52337.382294] sd 7:0:0:0: [sdc] Attached SCSI disk
[52337.382539] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22000
[52337.382542] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22040
[52337.874545] usb 4-5: new SuperSpeed USB device number 16 using xhci_hcd
[52337.899698] usb 4-5: device descriptor read/8, error -71
[52338.001242] usb 4-5: new SuperSpeed USB device number 16 using xhci_hcd
[52338.027784] usb 4-5: device descriptor read/8, error -71
[52338.185055] hub 4-0:1.0: unable to enumerate USB device on port 5
[52338.444768] usb 4-5: new SuperSpeed USB device number 18 using xhci_hcd
[52338.461340] usb 4-5: New USB device found, idVendor=04e8, idProduct=61b6
[52338.461349] usb 4-5: New USB device strings: Mfr=1, Product=11, SerialNumber=3
[52338.461354] usb 4-5: Product: Samsung M3 Portable
[52338.461358] usb 4-5: Manufacturer: JMicron
[52338.461361] usb 4-5: SerialNumber: 00000000011E3877
[52338.461932] usb 4-5: Enable of device-initiated U1 failed.
[52338.462089] usb 4-5: Enable of device-initiated U2 failed.
[52338.462533] scsi8 : usb-storage 4-5:1.0
[52338.462739] usb 4-5: Enable of device-initiated U1 failed.
[52338.462898] usb 4-5: Enable of device-initiated U2 failed.
[52339.465490] scsi 8:0:0:0: Direct-Access     Samsung  M3 Portable      3    PQ: 0 ANSI: 6
[52339.465947] sd 8:0:0:0: Attached scsi generic sg2 type 0
[52339.466121] sd 8:0:0:0: [sdc] 1953504688 512-byte logical blocks: (1.00 TB/931 GiB)
[52339.466370] sd 8:0:0:0: [sdc] Write Protect is off
[52339.466372] sd 8:0:0:0: [sdc] Mode Sense: 27 00 00 00
[52339.466761] sd 8:0:0:0: [sdc] No Caching mode page present
[52339.466764] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[52339.467739] sd 8:0:0:0: [sdc] No Caching mode page present
[52339.467751] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[52340.157069]  sdc: sdc1
[52340.158022] sd 8:0:0:0: [sdc] No Caching mode page present
[52340.158025] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[52340.158026] sd 8:0:0:0: [sdc] Attached SCSI disk
[52340.302496] usb 4-5: reset SuperSpeed USB device number 18 using xhci_hcd
[52345.312006] usb 4-5: device descriptor read/all, error -110
[52345.399882] usb 4-5: USB disconnect, device number 18
[52345.403802] scsi 8:0:0:0: rejecting I/O to offline device
[52345.403807] scsi 8:0:0:0: [sdc] killing request
[52345.403816] scsi 8:0:0:0: [sdc] Unhandled error code
[52345.403818] scsi 8:0:0:0: [sdc]  
[52345.403821] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[52345.403823] scsi 8:0:0:0: [sdc] CDB: 
[52345.403824] Read(10): 28 00 74 70 1d 00 00 00 08 00
[52345.403838] end_request: I/O error, dev sdc, sector 1953504512
[52345.403840] Buffer I/O error on device sdc, logical block 244188064
[52345.403848] Buffer I/O error on device sdc, logical block 244188064
[52345.403874] Buffer I/O error on device sdc, logical block 244188084
[52345.403875] Buffer I/O error on device sdc, logical block 244188084
[52345.403877] Buffer I/O error on device sdc, logical block 0
[52345.403878] Buffer I/O error on device sdc, logical block 0
[52345.403881] Buffer I/O error on device sdc, logical block 1
[52345.403885] Buffer I/O error on device sdc, logical block 244188085
[52345.403908] Buffer I/O error on device sdc, logical block 1
[52345.415902] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22800
[52345.415904] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22840
[52345.920395] usb 4-5: new SuperSpeed USB device number 19 using xhci_hcd
[52345.945502] usb 4-5: device descriptor read/8, error -71
[52346.047036] usb 4-5: new SuperSpeed USB device number 19 using xhci_hcd
[52346.073340] usb 4-5: device descriptor read/8, error -71
[52346.230852] hub 4-0:1.0: unable to enumerate USB device on port 5
[52346.490520] usb 4-5: new SuperSpeed USB device number 21 using xhci_hcd
[52351.500177] usb 4-5: device descriptor read/all, error -110
[52351.556098] hub 4-0:1.0: unable to enumerate USB device on port 5
[52352.088558] usb 4-5: new SuperSpeed USB device number 23 using xhci_hcd
[52352.113686] usb 4-5: device descriptor read/8, error -71
[52352.215215] usb 4-5: new SuperSpeed USB device number 23 using xhci_hcd
[52352.241524] usb 4-5: device descriptor read/8, error -71
[52352.399026] hub 4-0:1.0: unable to enumerate USB device on port 5
[52352.658743] usb 4-5: new SuperSpeed USB device number 25 using xhci_hcd
[52352.685209] usb 4-5: unable to get BOS descriptor
[52357.680349] usb 4-5: unable to read config index 0 descriptor/start: -110
[52357.680358] usb 4-5: can't read configurations, error -110
[52357.736261] hub 4-0:1.0: unable to enumerate USB device on port 5
[52358.268725] usb 4-5: new SuperSpeed USB device number 27 using xhci_hcd
[52358.293854] usb 4-5: device descriptor read/8, error -71
[52358.395378] usb 4-5: new SuperSpeed USB device number 27 using xhci_hcd
[52358.421692] usb 4-5: device descriptor read/8, error -71
[52358.579189] hub 4-0:1.0: unable to enumerate USB device on port 5
[52358.838906] usb 4-5: new SuperSpeed USB device number 29 using xhci_hcd
[52358.855513] usb 4-5: New USB device found, idVendor=04e8, idProduct=61b6
[52358.855521] usb 4-5: New USB device strings: Mfr=1, Product=11, SerialNumber=3
[52358.855526] usb 4-5: Product: Samsung M3 Portable
[52358.855530] usb 4-5: Manufacturer: JMicron
[52358.855534] usb 4-5: SerialNumber: 00000000011E3877
[52358.856125] usb 4-5: Enable of device-initiated U1 failed.
[52358.856283] usb 4-5: Enable of device-initiated U2 failed.
[52358.856703] scsi9 : usb-storage 4-5:1.0
[52358.856917] usb 4-5: Enable of device-initiated U1 failed.
[52358.857075] usb 4-5: Enable of device-initiated U2 failed.
[52359.859832] scsi 9:0:0:0: Direct-Access     Samsung  M3 Portable      3    PQ: 0 ANSI: 6
[52359.861297] sd 9:0:0:0: Attached scsi generic sg2 type 0
[52359.861480] sd 9:0:0:0: [sdc] 1953504688 512-byte logical blocks: (1.00 TB/931 GiB)
[52359.861755] sd 9:0:0:0: [sdc] Write Protect is off
[52359.861762] sd 9:0:0:0: [sdc] Mode Sense: 27 00 00 00
[52359.862021] sd 9:0:0:0: [sdc] No Caching mode page present
[52359.862027] sd 9:0:0:0: [sdc] Assuming drive cache: write through
[52359.863097] sd 9:0:0:0: [sdc] No Caching mode page present
[52359.863107] sd 9:0:0:0: [sdc] Assuming drive cache: write through
[52360.255973]  sdc: sdc1
[52360.256976] sd 9:0:0:0: [sdc] No Caching mode page present
[52360.256979] sd 9:0:0:0: [sdc] Assuming drive cache: write through
[52360.256981] sd 9:0:0:0: [sdc] Attached SCSI disk
[52360.401006] usb 4-5: reset SuperSpeed USB device number 29 using xhci_hcd
[52360.424127] usb 4-5: device firmware changed
[52360.424154] usb 4-5: USB disconnect, device number 29
[52360.424814] scsi 9:0:0:0: rejecting I/O to offline device
[52360.424816] scsi 9:0:0:0: [sdc] killing request
[52360.424824] scsi 9:0:0:0: [sdc] Unhandled error code
[52360.424826] scsi 9:0:0:0: [sdc]  
[52360.424827] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[52360.424829] scsi 9:0:0:0: [sdc] CDB: 
[52360.424830] Read(10): 28 00 74 70 1d 00 00 00 08 00
[52360.424834] end_request: I/O error, dev sdc, sector 1953504512
[52360.424835] quiet_error: 128 callbacks suppressed
[52360.424837] Buffer I/O error on device sdc, logical block 244188064
[52360.424843] Buffer I/O error on device sdc, logical block 244188064
[52360.424854] Buffer I/O error on device sdc, logical block 244188084
[52360.424856] Buffer I/O error on device sdc, logical block 244188084
[52360.424859] Buffer I/O error on device sdc, logical block 0
[52360.424860] Buffer I/O error on device sdc, logical block 0
[52360.424863] Buffer I/O error on device sdc, logical block 1
[52360.424866] Buffer I/O error on device sdc, logical block 244188085
[52360.424889] Buffer I/O error on device sdc, logical block 1
[52360.424891] Buffer I/O error on device sdc, logical block 1
[52360.441058] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22c80
[52360.441064] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88039ef22cc0

Если я подключу диск к заднему USB-порту, все будет работать, как и ожидалось (хотя и не со скоростью ракеты).

Другая информация:

  • Два компьютера имеют разные материнские платы: Asus ROG Max V Gene и Asrock H87M Pro4
  • Внешний диск не поврежден
  • Он работает в Windows (как на переднем, так и на заднем портах)
  • Накопитель Samsung M3 Portable 1 ТБ, модель HX-M101TCB / G
0
задан 15 August 2013 в 17:18

1 ответ

Оказалось, что это связано с некоторыми настройками в BIOS.

В UEFI bios обеих материнских плат есть раздел USB со многими опциями, я немного поиграл с ними, и оказалось, что «USB Legacy» (только для USB 2.0) должен быть отключен, чтобы USB на передней панели работал.

Как ни странно, все остальные порты USB (задняя панель) работают правильно, несмотря на эту настройку.

0
ответ дан 15 August 2013 в 17:18

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