Микрофон USB-гарнитуры HyperX Cloud Alpha S не обнаружен

Я только что купил новую гарнитуру HyperX Cloud Alpha S. Когда я подключаю гарнитуру с помощью разъема jack, микрофон и динамики работают, но когда я подключаю гарнитуру с помощью USB, работает только динамик и микрофон даже не указан в списке выбираемых устройств ввода.

alsamixer показывает следующие результаты:

Мое содержимое alsa-base.conf выглядит следующим образом:

# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=auto

Я пробовал разные модели для options snd-hda -intel model = но безуспешно.

❯ lsmod | grep snd
snd_seq_midi           20480  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_seq                69632  2 snd_seq_midi,snd_seq_midi_event
snd_usb_audio         258048  0
snd_usbmidi_lib        36864  1 snd_usb_audio
snd_rawmidi            36864  2 snd_seq_midi,snd_usbmidi_lib
snd_seq_device         16384  3 snd_seq,snd_seq_midi,snd_rawmidi
snd_hda_codec_hdmi     61440  1
snd_hda_codec_realtek   118784  1
snd_hda_codec_generic    81920  1 snd_hda_codec_realtek
snd_hda_intel          53248  9
snd_intel_dspcfg       24576  1 snd_hda_intel
snd_hda_codec         131072  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core           90112  5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hwdep              20480  2 snd_usb_audio,snd_hda_codec
snd_pcm               106496  5 snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core
ledtrig_audio          16384  3 snd_hda_codec_generic,snd_hda_codec_realtek,thinkpad_acpi
snd_timer              36864  2 snd_seq,snd_pcm
mc                     53248  5 videodev,snd_usb_audio,videobuf2_v4l2,uvcvideo,videobuf2_common
snd                    90112  32 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_hda_codec_realtek,snd_timer,thinkpad_acpi,snd_pcm,snd_rawmidi
soundcore              16384  1 snd

Мой кодек:

❯ cat /proc/asound/card*/codec* | grep Codec                                                                                                                               
Codec: Realtek ALC298
Codec: Nvidia GPU 60 HDMI/DP

В pavucontrol он показывает микрофон как отключенный :

Я пробовал hdajackretask , в котором я не знаю что делать, но всякий раз, когда я пытаюсь «подать заявку», выдается сообщение об ошибке.

Убить pulseaudio тоже не сработало.

Та же гарнитура работает на других машинах под управлением Windows, даже с двойной загрузкой Windows на моей машине, а также работает.

Я не понимаю, почему он не может распознать микрофон или почему в Ubuntu должно быть так сложно подключить микрофон и заставить его работать !!!

Может ли кто-нибудь помочь мне в обнаружении этого микрофона Ubuntu? Я пробовал Ubuntu 19.10 Pop! _OS, а также Ubuntu 20.04. Та же проблема.

Мой системный журнал, когда я подключаю гарнитуру, выглядит следующим образом:

Apr 24 22:26:24 vegegoku-lpt kernel: [20240.864771] usb 1-5: new full-speed USB device number 8 using xhci_hcd
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.031041] usb 1-5: New USB device found, idVendor=0951, idProduct=16ed, bcdDevice=41.03
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.031046] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.031050] usb 1-5: Product: HyperX Cloud Alpha S
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.031052] usb 1-5: Manufacturer: Kingston
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.031054] usb 1-5: SerialNumber: 000000000001
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.064648] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.069565] usb 1-5: 6:0: cannot get min/max values for control 2 (id 6)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.072604] input: Kingston HyperX Cloud Alpha S Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.5/0003:0951:16ED.000A/input/input42
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.133163] hid-generic 0003:0951:16ED.000A: input,hidraw3: USB HID v1.11 Device [Kingston HyperX Cloud Alpha S] on usb-0000:00:14.0-5/input5
Apr 24 22:26:24 vegegoku-lpt mtp-probe: checking bus 1, device 8: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-5"
Apr 24 22:26:24 vegegoku-lpt mtp-probe: bus: 1, device: 8 was not an MTP device
Apr 24 22:26:24 vegegoku-lpt systemd[1766]: Reached target Sound Card.
Apr 24 22:26:24 vegegoku-lpt systemd[1136]: Reached target Sound Card.
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) config/udev: Adding input device Kingston HyperX Cloud Alpha S Consumer Control (/dev/input/event10)
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (**) Kingston HyperX Cloud Alpha S Consumer Control: Applying InputClass "libinput keyboard catchall"
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) Using input driver 'libinput' for 'Kingston HyperX Cloud Alpha S Consumer Control'
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1149]: (II) config/udev: Adding input device Kingston HyperX Cloud Alpha S Consumer Control (/dev/input/event10)
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1149]: (**) Kingston HyperX Cloud Alpha S Consumer Control: Applying InputClass "libinput keyboard catchall"
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1149]: (II) Using input driver 'libinput' for 'Kingston HyperX Cloud Alpha S Consumer Control'
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.190989] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.196025] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.201054] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.206641] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) systemd-logind: got fd for /dev/input/event10 13:74 fd 94 paused 0
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (**) Kingston HyperX Cloud Alpha S Consumer Control: always reports core events
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (**) Option "Device" "/dev/input/event10"
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (**) Option "_source" "server/udev"
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1149]: (II) systemd-logind: got fd for /dev/input/event10 13:74 fd 26 paused 1
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1149]: (II) systemd-logind: releasing fd for 13:74
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) event10 - Kingston HyperX Cloud Alpha S Consumer Control: is tagged by udev as: Keyboard
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) event10 - Kingston HyperX Cloud Alpha S Consumer Control: device is a keyboard
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) event10 - Kingston HyperX Cloud Alpha S Consumer Control: device removed
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.5/0003:0951:16ED.000A/input/input42/event10"
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) XINPUT: Adding extended input device "Kingston HyperX Cloud Alpha S Consumer Control" (type: KEYBOARD, id 14)
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (**) Option "xkb_layout" "us,ara"
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (**) Option "xkb_variant" ","
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) event10 - Kingston HyperX Cloud Alpha S Consumer Control: is tagged by udev as: Keyboard
Apr 24 22:26:24 vegegoku-lpt /usr/lib/gdm3/gdm-x-session[1873]: (II) event10 - Kingston HyperX Cloud Alpha S Consumer Control: device is a keyboard
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.215872] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.224989] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.230517] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.235612] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt kernel: [20241.242918] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
Apr 24 22:26:24 vegegoku-lpt systemd-udevd[18532]: controlC1: Process '/usr/sbin/alsactl -E HOME=/run/alsa -E XDG_RUNTIME_DIR=/run/alsa/runtime restore 1' failed with exit code 99.
Apr 24 22:26:24 vegegoku-lpt mtp-probe: checking bus 1, device 8: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-5"
Apr 24 22:26:24 vegegoku-lpt mtp-probe: bus: 1, device: 8 was not an MTP device
Apr 24 22:26:24 vegegoku-lpt pulseaudio[1773]: Unable to load mixer: Invalid argument
Apr 24 22:26:24 vegegoku-lpt rtkit-daemon[1211]: Supervising 0 threads of 0 processes of 0 users.
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Failed to make ourselves RT: Operation not permitted
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Supervising 0 threads of 0 processes of 1 users.
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Failed to make ourselves RT: Operation not permitted
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Supervising 0 threads of 0 processes of 1 users.
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Failed to make ourselves RT: Operation not permitted
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Supervising 0 threads of 0 processes of 1 users.
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Failed to make ourselves RT: Operation not permitted
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Supervising 0 threads of 0 processes of 1 users.
Apr 24 22:26:25 vegegoku-lpt rtkit-daemon[1211]: Failed to make ourselves RT: Operation not permitted